State Farm® Insurance Agent Bruce Hofbauer

"Classy service by Ms. Capps, always with comprehensive and understandable replies. I analyzed insurance among other financial businesses for US Congress for a living and understgand what is good customer service here."

"Wow I gotta say Rebecca was so helpful and I really felt a connection with her!! She really cared about me, my concerns and cleared up everything I had issues with. It felt so great not talking to an AI bot and someone who really cares!!"

"Becky was hands down the kindest most helpful and professional person I’ve had the pleasure to work with in a while! Helped me through a difficult situation with understanding and sincerity and was very clear in what steps should be taken. Could not recommend this office more if not only for the exceptional service their staff provides!"

"Rebecca is amazing! She's always responsive, helpful, and makes insurance easy to understand. I really appreciate how much she cares about her clients and takes the time to answer any questions. Highly recommend her if you're looking for a trustworthy and friendly insurance agent!"

"Amazing service by Bruce Hofbauer and Rebecca Ramirez Capps"

"Rebecca was amazing to work with! I had to update my renter’s insurance for a cross country move and she made the process quick and easy. I was on a tight timeline to get it updated and she helped big time with processing it in time. Her level of customer service was superb and made me happy to have chosen State Farm!"

"Luis did a wonderful job in giving me a quote and explaining the policy's coverage . We bundled our house, cars and Rv and cut our premium in half from former insurance. I look forward to his writing up our business insurance needs. Highly recommend."

"Becky is really knowledgeable, helpful and just great person all around. She's really looking out to help you as best as she can. Highly recommend for auto insurance or life insurance questions and quotes. Customer service is superb!"

"Customer service is a true stand out. I have always received friendly and timely assistance from the Hofbauer team."

"Rebecca has been a huge help for years with all things auto policy, is always patient will all the questions I have, and is very very responsive 🫶"

"Professional and persistent. Provided equal coverage with improved overall cost."

"Rebecca was helpful and kind patient with all my questions. We added a new driver and she just understood what we were going through. She was amazing."

"Thank you Becky! You're so friendly, knowledgeable and very very helpful to me. Thanks to you I finally feel comfortable with my car insurance."

"Becky@SF was friendly, professional and timely! Great customer service"

"Trevor and Becky have been taking amazing care of me and my business for years. If your looking for the best customer support than look no further. I cannot express my satisfaction any clearer or stronger.
Thank you Bruce and team for all you do.
Darren"

"Becky is always professional and kind when ever I need an assistant."

"I had an exceptional experience Rebecca Capps was able to resolve the problem and get the check reissued as soon as possible you have some awesome people on you’re team"

"I just wanted to take a moment to thank Becky for all of her help with the changes in my auto insurance coverage. She was very courteous and caring; her customer service was top notch. She answered all of my questions and resolved all of my issues. Thank you, Becky"

"Becky was awesome to work with! Her follow through and personable touch are the reason I stay with StateFarm."

"I usually don't publish reviews on Facebook, but I was absolutely 100% shocked and pleased that Becky, the receptionist at my State Farm Insurance agents office in San Marcos California was enthusiastic about making a change in our policies Billings. I'm amazed and so happy that it's going to be taken care of and I'm surprised in the world of AI and robotic takeover of customer service that I got a human with a cheery voice and a very pleasant willingness to help immediately. Wow!"

"Bruce, Luis, and the entire team were fantastic to work with. They helped us set up policies across multiple vehicles and homes and made sure everything was structured correctly. They were able to significantly reduce our overall costs while still ensuring we had the right coverage in place.

Their communication and follow-up were excellent from start to finish — responsive, clear, and proactive. It’s refreshing to work with a team that’s this knowledgeable, thorough, and easy to work with. Highly recommend them to anyone looking for a trusted insurance partner."

"Quiero felicitar a una representante de state farm por su magnífico trabajo y trato a todos sus clientes y su excelente trabajo como como parte de su aseguranza su nombre es Rebeca no se su apeido pero es una de las mejores felicidades y sigue así Rebeca"

"Customer service is one of my top concerns these days and it was excellent. Business was done efficiently, on time and all my questions were answered immediately via text or on a phone call. I highly recommend others to check State Farm out for their insurance needs!"

"Luis was a very helpful with my 5 cars insurance and bundled with my home insurance. I really appreciate his help to save some money. Thank you!"

"It’s very comforting to know that when you have insurance coverage from a big company like State Farm, you can always call your local branch and get the most excellent service and support needed. Thank you for always being there when we call."